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Frequently asked
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Frequently askedquestions

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General

About Homiya and how the platform works.

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Tenants

Reporting issues, getting matched and tracking work.

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Landlords

Managing properties, approvals and maintenance.

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Service Providers

Joining, verification, lead access and growth.

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Popular questions

No. Homiya is WhatsApp-first. You start and manage the service journey through WhatsApp.

Households can start a service request without downloading or subscribing to another app. Provider lead pricing is separate.

Homiya is designed to combine business and identity checks with reviews, service history and quality controls.

Homiya uses the job type, location, urgency and provider fit to route opportunities more intelligently than a broad directory listing.

Yes. Landlord workflows are designed for multiple properties, maintenance requests, approvals and status tracking.

The primary support experience is WhatsApp, with phone and email support available where configured.

How Homiya works on WhatsApp

1

Message Homiya

No apps. No forms. Just chat.

2

Tell us what you need

Share your request in a few words.

3

We match & verify

We find suitable providers.

4

Confirm & get it done

Review and coordinate the details.

5

Rate & relax

Enjoy quality service and share feedback.

Verified & trusted
Fast & convenient
Built for everyone
Local support
Safe & secure
Quality you can trust

Still need help?

Chat on WhatsApp

The fastest way to get help from Homiya.

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Help Centre

Guides and detailed answers as the knowledge base grows.

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Still have questions? Chat with Homiya on WhatsApp

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